Shipping policy

At Noctis Galaxy™, we aim to get your order to you as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days.

Once your order has been processed, you will receive a confirmation email with your tracking information.

Shipping Times

We offer worldwide shipping.

Estimated delivery time after processing is 5–8 business days.

Total Estimated Delivery Time

• 1–3 business days for processing
• 5–8 business days for shipping

Total estimated delivery time: 6–11 business days

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email so you can monitor your delivery every step of the way.

Delays

While most orders arrive within the estimated timeframe, occasional delays may occur due to customs processing, local postal services, or high demand periods.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact our support team and we will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order, please contact us at : help@noctisgalaxy.com.